EA Mart – Terms of Service
By purchasing or using services from EA Mart, you agree to the following Terms of Service.
1. Warranty & Support Policy
- If a product is sold without warranty, it cannot be replaced or refunded.
- In such cases, EA Mart will only provide technical or customer support.
- EA Mart takes responsibility for helping customers with issues.
- Our technical and staff team will try their best to solve the problem and will give 100% effort to fix issues when possible.
2. Refund Policy
- Refunds are only provided in the following cases:
- Product is not delivered
- Product is invalid or non-working at delivery
- EA Mart may provide:
- Refund, or
- Replacement (depending on case review)
- Additional Rules:
- No refund will be provided if the product was sold without warranty.
- Refund decisions are final and based on internal case review.
3. Payments & Pricing
- Prices may change without prior notice.
- Full payment must be completed before delivery.
- We support multiple payment methods (shown at checkout).
- Important Payment Notice
- If you pay any unofficial staff member or third party, EA Mart is not responsible.
- Always pay using official EA Mart / EA Services payment methods only.
- Management may try to help recover funds, but this is not guaranteed and not an official responsibility.
4. Product Delivery
- Digital products are delivered via:
- Email
- Website dashboard
- Support ticket
- Delivery time may vary depending on product availability.
5. User Responsibilities
- Users agree to:
- Provide correct and accurate information
- Not misuse or attempt to damage EA Mart systems
- Not use services for illegal activities
- Keep account and purchase details confidential
6. Limitation of Liability
- EA Mart is not responsible for:
- Third-party platform bans or restrictions
- User misuse of purchased products or services
- Losses caused by incorrect customer information
7. Privacy Policy
- We collect and store user data only for:
- Order processing
- Customer support
- Service improvement
- We do not sell customer personal data to third parties.
8. Changes to Terms
- EA Mart may update these Terms at any time.
- Continued use of EA Mart services means you accept the updated Terms.
